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XOMedia Privacy Policy

Effective May 09, 2023



This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.xomedia.io/.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Website URL, unless otherwise defined in this Privacy Policy.

What personal data we collect and why we collect it?

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

What are cookies?

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org/.

Cookies are small text files that are stored on your computer, phone, or other network-enabled device when you visit our website. They are not harmful and do not contain sensitive information, such as your address, date of birth, or credit card details. Cookies are necessary for the proper functioning of our website, and some of them are essential to allow you to manage your account or navigate the site.

In addition, we use cookies to offer you an improved and personalized web experience. These cookies help us analyze how our website is used, customize content and advertising, and remember your preferences. By using our website, you consent to the use of these cookies.

If you prefer not to have cookies stored on your device, you can adjust your browser settings to block or delete cookies. However, please note that doing so may affect your ability to use certain features of our website.

Cookies are used on our page for the following purposes:

1) To allow you to securely log into your XOMedia account to use features such as viewing order information, making payments, and viewing statuses.

2) To record the areas of the website that you have visited, products you have viewed and the time spent browsing, as well as the products you purchased. LCM Systems uses this information to help make our website more user friendly, develop our site content and design and to continually improve the quality of the service we provide.

3) To distribute visitors to our site evenly across platforms to ensure content is served at the fastest possible speed.

4) We also offer you the option of sharing your experience on our site through social networks such as Facebook and X. By using these features, you are also allowing cookies from these providers. You can find more information about the use of cookies by these providers on their web pages.

5) If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

6) If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

7) When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select «Remember Me», your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Each browser allows you to manage cookies by the sites that you visit. Most browsers have features that enable you to see and delete cookies stored on your device and to block cookies from all or selected sites. For more information, reference the following links to external help materials for some of the popular browsers:

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org/.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

Security

XOMedia takes online security very seriously, we use a server certificate (also known as a digital certificate) to assure you of our Secure Sockets Layer and Identification (SSL) to encrypt data transmissions.

To check our SSL certificate:

Chrome and Opera: Click on the lock that appears in the address bar of your browser to display the security information.

Mozilla Firefox: Click on the gold lock at the bottom left of your browser to display the security information.

Microsoft Internet Explorer 4 or later: Click on the gold lock at the bottom right of your browser to display the digital ID details for this Page.

The security measures we have implemented aim to take reasonable steps to protect your personal information. However, it’s important to note that while we make every effort to secure your information, the nature of the Internet means that no system can offer a guarantee of absolute security. As a result, there may be rare circumstances where your information is disclosed online, leading to a potential security risk. We encourage you to take necessary precautions to protect your personal information, such as using strong passwords and regularly updating them, and not sharing your login credentials with others.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

  • We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
  • Manage your account.
  • Manage this website.
  • Monitor customer traffic patterns and use of the Site to help us develop and improve the design and layout of the Site.
  • Notify you about improvements to our services, such as changes to the website, new services and special offers that may be of interest to you.
  • Communicate with you: We want to keep you up to date with information about new ranges, special offers and improvements to this site.
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

If you wish to stop receiving information from us or would like us to cease processing your personal information, you can make this request by contacting us at info@xomedia.io and indicating that it is a security and privacy inquiry. We will then take the necessary steps to honor your request as soon as reasonably practicable.

Please note that you may continue to receive mail that has already been sent during the processing of your application. This is because it can take some time for the mail to reach us and for us to process it. Once we have processed your application, email communication will stop.

Sharing your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example:

  • We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:

https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here:

https://tools.google.com/dlpage/gaoptout

You can also opt-out (enable / disable) Google Analytics in the Cookie Settings as well.

  • We use Social logins

For some XOMedia services, you can instead sign up by linking your Apple, Facebook or Google account.

What is a Social login?

Social and third-party login allows you to use your existing login information from another site, such as Facebook, Google or Apple, to sign in to xomedia.io.

Social and third-party login is not required. You can also register or log in using your email address.

When you use social or third-party login, we will not share your information with, or post to, your social networks.

By linking the services, you authorize us to collect, store and use any information they may give us (e.g., your email address). You can disconnect your xomedia.io registration from third-party accounts at any time.

We also receive information from you when you interact with our pages, groups, accounts or posts on social media platforms. This includes aggregate data on our followers (e.g., age, gender and location), engagement data (e.g., “likes,” comments, shares, reposts and clicks), awareness data (e.g., number of impressions and reach) and individual users’ public profiles.

If you are unable to access your account, please contact Customer Care.

  • Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

[[
INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED.
COMMON LINKS INCLUDE:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
]]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

How long we retain your data

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

GDPR, CCPA, and CPRA

This policy is compliant with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the California Privacy Rights Act (CPRA).

Collection of Information

We collect personal information from you when you visit our website, including your name, email address, IP address, and other information that may be necessary to provide you with our services.

We also collect information through cookies and other tracking technologies to improve your experience on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to remember your preferences and to provide you with a more personalized experience.

Use of Information

We use the information we collect to provide you with our services, to communicate with you about our products and services, and to improve our website. We may also use your information to provide you with promotional offers and other marketing materials.

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with our trusted partners who assist us in providing our services to you. We may also share your information when required by law or to protect our legal rights.

Your Rights

Under GDPR, CCPA, and CPRA, you have certain rights regarding your personal information. These include:

The right to access the personal information we hold about you:

  • The right to request that we correct any inaccurate or incomplete information.
  • The right to request that we delete your personal information.
  • The right to object to the processing of your personal information.
  • The right to restrict the processing of your personal information.
  • The right to data portability (i.e. to receive a copy of your personal information in a structured, machine-readable format).

Changes to the Privacy Policy

We keep our privacy policy under continuous review and will post any updates on this web page.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

For more information about our privacy practices, if you have questions or suggestions, account removal requests or if you would like to make a complaint – please contact us:

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